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Intern, Data Analyst - Customer Experience

Overview


An Intern is responsible for assisting Hyland staff with the execution of departmental goals and mission by fulfilling a wide variety of tasks.


What you will be doing


  • Utilize department specific software and tools to complete assignments and tasks
  • Participate in team meetings
  • Liaise with other areas to resolve information or project requests by department staff
  • Compile and analyze information and develop reports, proposals, or documents
  • Maintain accurate documentation and records on all projects assigned
  • Engage with peers and team members to obtain knowledge to complete projects
  • Complete all assignments as directed
  • Follow all current standards utilized by your team
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
 

What will make you successful


  • Currently enrolled in an educational institution
  • Proficiency with Microsoft Office software products
  • Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
  • Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
  • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Keen attention to detail
  • Capable of identifying and completing tasks independently, with a sense of urgency and ownership
  • Demonstrated success at maintaining high personal work standards
  • Demonstrated ability to handle sensitive information with discretion and tact
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.