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Distribution Center Retail Operations Internship

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

All applicants for employment with the Cleveland Guardians will need to comply with the Cleveland Guardians Vaccination Policy as a condition of employment. Potential candidates for employment will be notified of the requirements of this policy prior to the start of employment.

PRIMARY PURPOSE: Assist the Distribution Center management team in the daily operations. 
  • Speaker Series in which various teammates share their professional journey
  • Game Day Shadows / Informational Interviews to learn about Front Office roles
  • Mock Interview / Resume Workshops with hiring managers and HR department
  • Learning Sessions with our Talent Development Team
The job will require interactions with crowds of people, and thus carries risks associated with such gatherings.

ESSENTIAL RESPONSIBILITIES & DUTIES:
Include but are not limited to:
Receiving
  • Proper docking and sorting of incoming purchase orders and transfers. 
  • Ensure receipt details are promptly attached to new orders.
  • Enter all purchase orders in the order of “first in – first out”.
  • Correctly count quantities while documenting vendor packing slips.
  • Capture photos of all new and current merchandise and load into Chain Drive.
  • Count, ticket, and fold all retail and non-retail merchandise
  • Organize work area and file paperworK
Put Away
  • Inventory all product bin locations.
  • Always monitor efficient bin space usage and maintain DC cleanliness
  • Identify reserve bin locations with bin labels as defined
Distribution
  • Properly pick and pack merchandise, supplies, and non-retail items.
  • Process and ship all send sales daily.
  • Ensure product quality meets department expectations.
  • Communicate department needs to management.
Operations/Loss Prevention
  • Maintain facility cleanliness
  • Communicate safety concerns or enhancements to management
  • Perform cycle counts and year-end inventory with accuracy
  • Additional daily tasks per the delegation of DC management.
Other
  • Participation in trainings pertaining to public health and appropriate public health-related protocols.
  • Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing.


ROLE REQUIREMENTS:
  • Prior retail experience strongly preferred, but not required.
  • Required to be available to work 100% jewel events (All-Star Game, etc.) home baseball games.
  • Previous exposure to warehouse or inventory preferred, but not required.
  • Required to work irregular hours as the business dictates.
  • Occasional game-day duties as dictate by job responsibilities and workload.
  • Effective communication with both co-workers and guests.
  • Ability to work with multicultural populations and a commitment to fairness and equality.
  • Frequent bending, stooping, reaching and lifting.
  • Ability to lift and transport items up to 55 lbs.
  • Reads, speaks and comprehends English effectively.

ORGANIZATIONAL REQUIREMENTS:
  • Reads, speaks, comprehends and communicates English effectively in all communications.
  • Represents the Cleveland Indians in a positive fashion to all business partners and the general public.
  • Ability to develop and maintain successful working relationships with members of the Front Office.
  • Ability to act according to the organizational values and service excellence at all times.
  • Ability to work with multicultural populations and have a commitment to fairness and equality.
  • Ability to walk, sit or stand for an entire shift.
  • Ability to work extended days and hours, including holidays and weekends.
  • Ability to move throughout all areas and levels of the Ballpark.
  • Ability to work in a diverse and changing environment.
  • Occasional physical activity such as lifting and carrying boxes up to 55 lbs.