Care Coordinator
Job title
Care Coordinator
Reports to
Care Coordinator Supervisor and PEP Connections Director
Job Description
Engage in comprehensive, on-going assessments of client’s ecology to determine family and system identified needs, strengths, resources, stressors, and sources of support to be used in treatment planning. Utilize a wraparound approach to provide intensive and/or moderate care coordination services (ICC/MCC) to clients and families as a part of Positive Education Program’s Ohio RISE Care Management Entity (CME)..
Essential Functions
- Align practice and work with the agency mission, vision, and guiding principles; the trauma-informed Sanctuary Model®; the Neurosequential Model; the Re-ED philosophy; and wraparound values.
- Provide structured service planning and care coordination through high fidelity wraparound as established by the national wraparound initiative and in accordance with the client’s child and family-centered care plan.
- Conduct the following activities within the time frames and other parameters prescribed by the OhioRISE care coordination rules for ICC or MCC, whichever is applicable:
a. Initial face to face contact;
b. Completing and updating Ohio comprehensive CANS assessments;
c. Convening and facilitating the child and family team for the purposes of developing, implementing, and reviewing the child and family-centered care plan;
d. Developing a crisis safety plan for incorporation into the child and family-centered care plan.
- Perform referrals and linkages to appropriate services and supports, including natural supports, along the continuum of care.
- Facilitate discharge planning activities for youth admitted to a psychiatric residential treatment facility or an inpatient behavioral health facility.
- Facilitate transition activities for youth transitioning amongst and between all facility and community-based settings (ICC) or facilitate transition activities for youth transitioning between facility and community-based settings (MCC).
- Utilize knowledge of clients and their strengths in treatment planning.
- Work collaboratively with all team members, including parents and other professionals, to implement the program and achieve the best possible outcomes for every client.
- Advocate for the vital interests of the client and family by maintaining a working knowledge of ecological/community resources.
- Empower the client and family by enhancing their ability to identify areas of need and seek out and negotiate appropriate resources as they move toward greater independence.
- Assist the client and significant members of the ecology in developing intervention strategies to improve behavior management, communication skills, social skills, and life management skills.
- Complete and maintain all required paperwork in a timely fashion in accordance with PEP policy and procedures.
- Transport clients, as needed, for scheduled appointments or in crisis situations.
- Complete assigned duties competently and within expected time frames.
- Utilize safe work practices for self and others.
- Maintain professional licensure, if applicable.
- Demonstrate word processing skills and program navigation skills.
- Participate (and pass requirements where applicable) in all required trainings, including but not limited to, Vehicle Safety, First Aid, CPR, Blood Borne Pathogens, and Standards of Practice.
- Participate in staff development activities, team meetings, and staff meetings as scheduled or assigned.
- As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day’s activities.
- Ability to work respectfully with culturally diverse populations.
- Display professionalism and team-oriented attitudes.
- Demonstrate good organizational and time management skills.
- Comply with all PEP policies and procedures.
Required Qualifications
• Bachelor’s degree in social work, sociology, psychology or related human services field.
- In lieu of a college degree, three years of experience in child behavioral health could be considered
• Minimum of two years’ experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers.
. Or master’s degree with 1 year of experience in experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers
•Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
•Be culturally competent or responsive with training and experience necessary to manage complex cases.
•Experience working with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Work professionally, effectively, and collaboratively with others.
Physical requirements
• Ability to use a computer and keyboard (eye-hand coordination and repetitive movements related to keyboarding).
• Ability to move around the classroom/center/community and sit and stand for more than an hour at a time.
• Ability to visually and auditorily assess and monitor the mental health status of clients for safety purposes.
• Ability to meet driver eligibility standards in order to transport clients in personal vehicle.
Direct reports
None